The p-cut uses a usb emulation chipset to communicate to the mainboard and that chipset driver has to be installed before it can work here is the direct creation site for drivers - it list windows xp and windows 7 - I don't see windows 10 though usually the windows 7 drivers still work.
The link I provided was for the chipset driver for the ones uscutter used to sell. Just noticed you are from the UK - wonder if the creation p-cut uses different chipset there (can't imagine why they would be different though). Search on Google for this driver Prolific USB-to-Serial Comm. Windows is not providing resources to com.port. You can download and use Blazer for free as a trial. Soft available to drive creation Pcut CR-630 (vinyl cutter). Creation PCUT Series cutting Plotter User's manual. View and Download Creation CT630 user manual online.
You driger also COPY a Creation Pcut Ct630 Driver url from Creation Pcut Ct630 Driver and paste it in the program, Creation Pcut Ct630 Driver will be able to retrieve the video from the pasted URL. To download PCUT CTN630 DRIVER, click on the Download button.